-Melbourne’s South-East
IT Support for
Home & Business
On-site and remote IT Support for Home & Business — covering hardware, software, networking and virus removal. We come to you across Melbourne’s South-East.
Computer repairs
PC, Mac & small business systems
Virus & Malware Removal
Scam protection & device cleanup
Network Setup
Home & business networking
Cloud & VoIP
Microsoft 365, Google Workspace
- 24/7 helpdesk
- Melbourne's South-East
- Same-day response
- 50+ yrs combined experience
What We Do
IT Support for Home & Business across Melbourne's South-East
On-site and remote IT support that covers everything from a single slow laptop to a full office network. We come to you.
Desktop & Laptop Repair
Hardware diagnostics, software issues, slow PCs and Macs — we fix it on the spot at your home or office.
Remote IT Support
Quick fixes without a visit. We connect securely to your device and sort most software issues the same day.
Network Setup & Faults
Home Wi-Fi, business networks, NBN setup and troubleshooting — including complex legacy systems.
Scam & Fraud Recovery
If you’ve been targeted by a scammer, we act fast — removing access, securing your accounts and restoring your device.
Virus & Malware Removal
If your device has been compromised, we remove the threat, clean your system and protect it from future attacks.
Data Backup & Recovery
Lost files, failing hard drives or accidental deletions — we recover what matters and set you up to avoid it next time.
how it works
IT Support for Home & Business — how we work
Getting help with your IT shouldn’t be a hassle. Here’s what happens when you call us.
01
Book an appointment
Call us on (03) 9970 9107 or send a message. We’ll find a time that suits — including after hours when needed.
02
We do the heavy lifting
A technician comes to your home or office across Melbourne’s South-East. No packing up equipment, no waiting on hold.
03
Problem solved
We fix the issue, explain what happened in plain English, and make sure you’re set up to avoid the same problem again.
Cloud & business solutions
Cloud Services & VoIP for Melbourne Businesses
We help businesses find a setup that fits how they work — not just whatever’s easiest to sell.
Microsoft 365 & Google Workspace
Cloud Setup & Migration
Already using a server room you’ve outgrown? We assess your setup, recommend the right cloud solution and manage the migration from start to finish — with minimal disruption.
Get a free consultation →
Microsoft 365
Exchange, SharePoint, Teams setup & support
Google Workspace
Gmail, Drive, Meet — setup & ongoing support
Secure Remote Access & VPN
Seamless, secure remote work setup
VoIP Phone Systems
Cut the cost of your phone system without cutting quality. We install and manage VoIP/SIP systems for small and medium businesses — scalable, remote-work ready, and far cheaper than traditional lines.
Cybersecurity Solutions
Vulnerability assessments, advanced threat protection, ransomware defence and employee training. We fortify your business against constantly evolving cyberthreats.
Why CBI Technologies
Why Melbourne businesses & households choose us
There’s no shortage of IT companies in Melbourne. Here’s what’s different.
01
24/7 helpdesk — no hold times
IT problems don’t stick to business hours. Our helpdesk is available around the clock so you’re never left waiting until Monday morning.
02
On-site & remote — right for the job
We schedule migrations to suit your team and move quickly. Most businesses are fully operational on Microsoft 365 with minimal downtime.
03
Plain English, no jargon
We tell you what you actually need. If a simple fix will do the job, we’ll say so. If you need something more, we explain why before doing anything.
04
PC, Mac & small business systems
Our technicians are experienced across all major platforms — no matter what your setup is, we’ve seen it before.
05
50+ years combined experience
Our team brings decades of hands-on IT experience — from simple home repairs to complex business network deployments.
06
Trusted across the South-East
We’ve been helping homes and businesses across Melbourne’s South-East for years. Our reviews speak for themselves.
Customer reviews
What our customers say
Service areas
IT Support for Home & Business — areas we cover
We provide on-site IT support across Melbourne’s South-East. Not sure if we cover your area? Call us and we’ll let you know.
Rowville
Knox
Dandenong
Casey
Pakenham
Drouin
Warragul
Berwick
Emerald
Yarra Ranges
Officer
Narre Warren
FAQ
Frequently asked questions
Do you offer same-day IT support?
In many cases, yes. We do our best to accommodate urgent requests, particularly for business customers where downtime has a real cost. Call us on (03) 9970 9107 and we’ll find the fastest available option.
Can you help with both home and business IT problems?
Absolutely. We work with households and businesses of all sizes — from a single computer at home to a full office network. Our IT Support for Home & Business is designed to cover both with the same level of care regardless of job size.
Do you support PC and Mac?
Yes. Our technicians are experienced across all major platforms including Windows PCs, Apple Macs, and small business server systems.
What areas do you service?
We cover Melbourne’s South-East including Rowville, Knox, Dandenong, Casey, Pakenham, Cranbourne, Clyde North, Berwick, Narre Warren, Warragul, Emerald and the Yarra Ranges. Call us if you’re unsure about your area.
How does remote support work?
For software issues, configuration changes and quick fixes, we connect securely to your device with your permission and sort it out remotely — no visit required. Most remote issues are resolved the same day.
Do you offer cybersecurity services for businesses?
Yes. We offer vulnerability assessments, advanced threat protection, ransomware defence, VPN and remote access solutions, and employee cybersecurity training. Contact us for a free security assessment.
Ready to get your tech sorted?
Call us or book online — we cover Melbourne’s South-East, on-site and remote.