-Melbourne’s South-East

IT Support for
Home & Business

On-site and remote IT Support for Home & Business — covering hardware, software, networking and virus removal. We come to you across Melbourne’s South-East.

Computer repairs

PC, Mac & small business systems

Virus & Malware Removal

Scam protection & device cleanup

Network Setup

Home & business networking

Cloud & VoIP

Microsoft 365, Google Workspace

What We Do

IT Support for Home & Business across Melbourne's South-East

On-site and remote IT support that covers everything from a single slow laptop to a full office network. We come to you.

Desktop & Laptop Repair

Hardware diagnostics, software issues, slow PCs and Macs — we fix it on the spot at your home or office.

Remote IT Support

Quick fixes without a visit. We connect securely to your device and sort most software issues the same day.

Network Setup & Faults

Home Wi-Fi, business networks, NBN setup and troubleshooting — including complex legacy systems.

Scam & Fraud Recovery

If you’ve been targeted by a scammer, we act fast — removing access, securing your accounts and restoring your device.

Virus & Malware Removal

If your device has been compromised, we remove the threat, clean your system and protect it from future attacks.

Data Backup & Recovery

Lost files, failing hard drives or accidental deletions — we recover what matters and set you up to avoid it next time.

how it works

IT Support for Home & Business — how we work

Getting help with your IT shouldn’t be a hassle. Here’s what happens when you call us.

Book an appointment

Call us on (03) 9970 9107 or send a message. We’ll find a time that suits — including after hours when needed.

We do the heavy lifting

A technician comes to your home or office across Melbourne’s South-East. No packing up equipment, no waiting on hold.

Problem solved

We fix the issue, explain what happened in plain English, and make sure you’re set up to avoid the same problem again.

Cloud & business solutions

Cloud Services & VoIP for Melbourne Businesses

We help businesses find a setup that fits how they work — not just whatever’s easiest to sell.

Microsoft 365 & Google Workspace

Cloud Setup & Migration

Already using a server room you’ve outgrown? We assess your setup, recommend the right cloud solution and manage the migration from start to finish — with minimal disruption.

Get a free consultation →

Microsoft 365

Exchange, SharePoint, Teams setup & support

Google Workspace

Gmail, Drive, Meet — setup & ongoing support

Secure Remote Access & VPN

Seamless, secure remote work setup

VoIP Phone Systems

Cut the cost of your phone system without cutting quality. We install and manage VoIP/SIP systems for small and medium businesses — scalable, remote-work ready, and far cheaper than traditional lines.

Learn more →

Cybersecurity Solutions

Vulnerability assessments, advanced threat protection, ransomware defence and employee training. We fortify your business against constantly evolving cyberthreats.

Learn more →

Why CBI Technologies

Why Melbourne businesses & households choose us

There’s no shortage of IT companies in Melbourne. Here’s what’s different.

24/7 helpdesk — no hold times

IT problems don’t stick to business hours. Our helpdesk is available around the clock so you’re never left waiting until Monday morning.

On-site & remote — right for the job

We offer both on-site visits and remote support. Most remote issues are resolved the same day. If you need someone in the room, we’ll be there.

Plain English, no jargon

We tell you what you actually need. If a simple fix will do the job, we’ll say so. If you need something more, we explain why before doing anything.

PC, Mac & small business systems

Our technicians are experienced across all major platforms — no matter what your setup is, we’ve seen it before.

50+ years combined experience

Our team brings decades of hands-on IT experience — from simple home repairs to complex business network deployments.

Trusted across the South-East

We’ve been helping homes and businesses across Melbourne’s South-East for years. Our reviews speak for themselves.

Customer reviews

What our customers say

Taryn Kearney

We have been using CBI to manage all our IT department for us, prompt response and always professional. Highly recommend.

Kent Ascaño

Had a great experience with Tyrone during onboarding. He took care of all the PC setup without a hitch, making the whole process seamless and hassle-free. Really appreciate his help getting everything sorted so quickly!

FarmForSale

I am NO WIZZ with the old tech - but we have Tyrone in our corner and he is. He is also patient. Reassuring and never makes me feel like the tech dinosaur I am.

Andrew Barraclough

We have been using Tyrone for a number of years. At one point we had over 40 staff. Our IT couldn't be handled any better. Tyrone is very solution oriented and very very patient. I would highly recommend CBI every day of the week.

Kimberly

The team at CBI Technologies were efficient and helpful. Would definitely use their IT services again.

Brad Russell

Tyron is so awsome, quick, professional and a good price

karen arkell

Tyrone is very helpful, he is able to problem solve and resolve issues in a timely manner. He's a nice person, who is an asset to any work place.

Service areas

IT Support for Home & Business — areas we cover

We provide on-site IT support across Melbourne’s South-East. Not sure if we cover your area? Call us and we’ll let you know.

Rowville

Knox

Dandenong

Casey

Pakenham

Drouin

Warragul

Berwick

Emerald

Yarra Ranges

Officer

Narre Warren

FAQ

Frequently asked questions

Do you offer same-day IT support?

In many cases, yes. We do our best to accommodate urgent requests, particularly for business customers where downtime has a real cost. Call us on (03) 9970 9107 and we’ll find the fastest available option.

Can you help with both home and business IT problems?

Absolutely. We work with households and businesses of all sizes — from a single computer at home to a full office network. Our IT Support for Home & Business is designed to cover both with the same level of care regardless of job size.

Do you support PC and Mac?

Yes. Our technicians are experienced across all major platforms including Windows PCs, Apple Macs, and small business server systems.

What areas do you service?

We cover Melbourne’s South-East including Rowville, Knox, Dandenong, Casey, Pakenham, Cranbourne, Clyde North, Berwick, Narre Warren, Warragul, Emerald and the Yarra Ranges. Call us if you’re unsure about your area.

How does remote support work?

For software issues, configuration changes and quick fixes, we connect securely to your device with your permission and sort it out remotely — no visit required. Most remote issues are resolved the same day.

Do you offer cybersecurity services for businesses?

Yes. We offer vulnerability assessments, advanced threat protection, ransomware defence, VPN and remote access solutions, and employee cybersecurity training. Contact us for a free security assessment.

Ready to get your tech sorted?

Call us or book online — we cover Melbourne’s South-East, on-site and remote.