Home IT support
New computer setup and data transfer
A new computer should be exciting, not a weekend of working out where everything went.
Your new computer, ready to use
We come to you, set it up, move your photos, files and email across, and show you where to find it all.
Anyone who has bought a new PC or Mac, is moving from Windows 10, or is changing between PC and Mac and wants everything to come across safely.
What's included
- Unpacking and setting up your new computer
- Installing updates and removing unwanted trial software
- Moving photos, documents and email from your old computer
- Setting up your email and accounts
- Installing printers and the software you use
- Setting up security software and backups
- Showing you around the new computer
- Advice on what to do with the old one
We come on-site across our service areas in Melbourne's south east and West Gippsland, from our Narre Warren base.
Why get help with setup
Nothing left behind
We check your photos, email and files have all come across.
Ready straight away
Updates, security and your software are sorted before you start.
Someone to show you
We'll show you where everything is, and you can ask as many questions as you like.
How we approach it
We listen first
We look at what's on your old computer and how you use it, so nothing important gets left behind.
We explain what we find
We explain what's changed and show you where things are. Ask as many questions as you like.
We keep it to what you need
If you haven't bought yet, we can tell you what you need, and we'll suggest something that suits your budget.
Related services
Common questions about new computers
Something else on your mind? Call 03 9970 9107.
Can you help me choose a new computer?
Yes. Tell us what you use it for and your budget, and we'll tell you what to look for.
Can you move everything from my old computer?
We can move your photos, documents, email and settings. Some programs need to be reinstalled, and we'll need any logins or licence details you have.
What if I'm still on Windows 10?
We'll check whether your computer can move to Windows 11, or whether a new one makes more sense, and plan it from there.
Can you move me from a PC to a Mac?
Yes. We can move your files across and help you find your way around.
Get your new computer set up
Tell us what's going on. We'll explain your options in plain English.