Home IT support
Computer and laptop repairs for your home
When your computer stops working, or takes ten minutes to start, you want someone who can tell you what's wrong and whether it's worth fixing.
Honest repairs for your computer
We repair PCs and Macs, and we'll come to you across the areas we cover.
Households with a slow, faulty or broken computer, and anyone unsure whether to repair their machine or replace it.
What's included
- Finding out what's wrong and explaining it in plain English
- Speeding up slow computers
- Replacing faulty hard drives, memory, screens and batteries
- Fixing computers that won't start
- Fixing Windows and macOS faults and failed updates
- Copying your files to safety before we start work
- Telling you honestly when replacing makes more sense
We come on-site across our service areas in Melbourne's south east and West Gippsland, from our Narre Warren base.
Why people call us
We come to you
There's no need to unplug everything and carry it into a shop.
You know what's wrong
We explain the fault and the fix before we start.
Your files come first
We try to copy your data to safety before repair work begins.
How we approach it
We listen first
We ask what the computer was doing when things went wrong, and what you use it for.
We explain what we find
We tell you what's wrong and what it'll take to fix it before we go ahead.
We keep it to what you need
If a repair doesn't make sense for the age of your computer, we'll say so.
Related services
Common questions about computer repairs
Something else on your mind? Call 03 9970 9107.
Is my old computer worth repairing?
It depends on its age, the fault and whether it can still get security updates. We'll give you an honest answer before you spend anything.
Do you come to my home?
Yes. We provide on-site support across the suburbs we cover.
Will I lose my photos and files?
We take care of your data and try to copy it to safety first. If a drive has failed, we'll tell you what can be recovered.
Do you repair Macs?
Yes. We work on both PC and Mac.
Get your computer working again
Tell us what's going on. We'll explain your options in plain English.