IT services
Managed IT services for Melbourne small businesses
Managed IT services that keep your Melbourne business running: monitoring, updates, helpdesk and backups, all for a fixed monthly fee.
IT that's looked after before it breaks
Most small businesses only call for IT help once something has already gone wrong. By then you've lost time, data or a day's trading. Managed IT services flip that around: we look after your computers, network, Microsoft 365 and backups continuously, so problems are spotted and fixed early.
Our managed IT services are run from Narre Warren for businesses across Melbourne's south east. You get a team that knows your setup, a predictable monthly cost and one number to call for anything IT related.
What's included in managed IT services
- Remote helpdesk support for your whole team
- 24/7 monitoring of computers, servers and network devices
- Automatic security updates and patch management
- ESET endpoint protection on every device
- Backup monitoring and regular restore testing
- Microsoft 365 user, licence and security management
- On-site visits when a problem needs hands on
- Regular IT reviews with plain-English recommendations
We come on-site across our service areas in Melbourne's south east and West Gippsland, from our Narre Warren base.
Why businesses move to managed IT
Fewer surprises
Monitoring picks up full disks, failing drives and missed updates before they turn into downtime.
Predictable costs
A fixed monthly fee makes IT easier to budget for than a string of unexpected repair bills.
A team that knows you
The same local technicians look after your systems, so you never explain your setup from scratch.
How we get you started
Review your setup
We look over your computers, network, accounts and backups and note anything that needs attention.
Fix and standardise
We install monitoring, close security gaps and tidy up anything left half-finished by previous providers.
Look after it every day
From then on we monitor, update and support your systems, with regular reviews to plan what's next.
★★★★★
We have been using CBI to manage all our IT department for us, prompt response and always professional. Highly recommend.
Common questions about managed IT services in Melbourne
Something else on your mind? Call 03 9970 9107.
Is there a minimum business size for managed IT services?
No. We look after sole traders through to growing teams, and scale the plan to the number of people and devices you have.
Are on-site visits included?
Yes, when a problem needs hands on. We'll come to you, and smaller issues can be fixed remotely when that's quicker.
How much do managed IT services cost?
Pricing depends on how many people and devices you have. Contact CBI Technologies on 03 9970 9107 and we'll give you a written quote once we've looked at your setup.
Hand your IT to a team that's got it covered
Book a free, no-obligation IT review and we'll recommend the right next step for your business.