Privacy policy
Last updated November 2026
CBI Technologies respects your privacy. This policy explains what personal information we collect through this website, how we use it, and how you can contact us about it. We handle your information with the Australian Privacy Principles in mind.
What we collect
When you use our contact form, we collect the details you give us: your name, email address, phone number, suburb, the kind of help you need, and your message. You can also contact us by phone or email, in which case we collect what you tell us.
You don't have to give us your personal information, but we may not be able to help you without it.
How we use it
We use your information to reply to your enquiry and provide the services you ask for. We won't sell it, and we won't use it for marketing without your consent.
Who we share it with
Our contact form is delivered by Web3Forms, a third-party service that passes your message on to us by email. Our email and hosting providers may also store your information. Some of these providers may store or process data outside Australia.
We only share your information where it's needed to run our business and respond to you, or where the law requires it.
Cookies and maps
We don't use advertising cookies or analytics on this website. Google Maps only loads if you choose to show the map. When you do, Google may collect information under its own privacy policy.
Keeping your information safe
We take reasonable steps to protect your information from misuse, loss and unauthorised access, and we delete or de-identify it when we no longer need it.
Accessing or correcting your information
You can ask to see the personal information we hold about you, or ask us to correct it, by contacting us using the details below.
Making a complaint
If you have a concern about how we've handled your information, please contact us first so we can try to fix it. If you aren't satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Contact us
CBI Technologies
3/26-28 Verdun Dr, Narre Warren VIC 3805
03 9970 9107
info@cbitech.com.au