-What We Do
IT Services for Home & Business
CBI Technologies looks after your IT from the first conversation to the day-to-day — hardware, software, cloud and ongoing support, all handled in one place. No juggling multiple suppliers, no falling through the cracks.
- 24/7 helpdesk
- Melbourne's South-East
- Same-day response
- 50+ yrs combined experience
All services
Everything we handle
From a slow laptop at home to a full office network overhaul — here’s what we take care of so you don’t have to.
IT Services & Consulting
Day-to-day support, managed IT and strategic consulting for small and medium businesses
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Computer Repair
Phones, laptops, desktops and servers — consumer and business hardware, fixed properly.
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Microsoft 365
Setup, migration and support for Outlook, Teams, SharePoint and OneDrive across every device.
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IT Solutions & Networking
Cloud, networking, WiFi, servers and VPNs — infrastructure built right the first time.
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VoIP Phone Systems
Business-grade phone systems that scale — single site or multi-location, no over-engineering.
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Managed Services
Proactive monitoring, security, updates and helpdesk access for a fixed monthly fee.
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IT Services
IT Support & Consulting for Business
Most businesses don’t think about IT until something breaks. CBI Technologies is the team you call before that happens — and when it does anyway.
We handle day-to-day support, fully managed IT, consulting and procurement for small and medium businesses across Melbourne’s South-East. Fewer outages, tighter security, systems that don’t hold your team back.
- Business IT support
- IT consulting services
- IT procurement
- Managed IT services
Your IT team, without the overhead
Get the expertise of a full IT department at a fraction of the cost — on call when you need us, proactive when you don’t.
Business support
Consulting
Procurement
Managed IT
Computer Repair
Device Repairs for Home & Business
CBI Technologies repairs phones, laptops, desktops, servers and most things in between. Our technicians work on both consumer devices and business hardware.
Whether it’s a cracked screen, a failed drive, a device running slow or a server that’s playing up — get in touch and we’ll tell you what we can do.
- Break–Fix repairs
- Component upgrades
- Ewaste collection
- Routine servicing & maintenance
PC, Mac, phones & servers
No job too big or small. We carry parts for common repairs and can source what we don’t have. Fast turnaround, honest pricing.
Laptops
Desktops
Servers
Phones
Mac & PC
Microsoft 365
Microsoft 365 Setup, Migration & Support
Moving to Microsoft 365 doesn’t have to be painful. CBI Technologies handles the setup, migration and configuration — and stays on hand for support once you’re up and running.
Your team gets Outlook, Teams, SharePoint and OneDrive working across every device. We sort the technical details so you’re not spending your time troubleshooting.
- Email setup and migration
- Microsoft SharePoint
- Microsoft Teams
- OneDrive & file management
No handoffs, no headaches
We set it up, we migrate your data, and we stay on for support. Not a faceless helpdesk you’ve never spoken to before.
Outlook
Teams
Sharepoint
Onedrive
Migration
IT Solutions
Cloud, Networking & Infrastructure
CBI Technologies builds and manages the infrastructure that businesses run on — cloud services, networking, WiFi, servers and VPNs. We put it together properly the first time.
If your current setup is slow, patchy or just cobbled together over the years, it’s worth a conversation. We’ll tell you honestly what needs fixing and what doesn’t.
- Business internet and VPNs
- Cloud services & migration
- Network attached storage (NAS)
- IT server support
- Small business IT solutions
Infrastructure that actually works
Fast, secure, reliable — not a patchwork of quick fixes. We design networks built for how your business runs today, and ready to scale.
Cloud
Networking
VPN
Servers
WIFI
VoIP Phone Systems
Business Phone Systems That Just Work
Good phone systems don’t get noticed. Calls connect, staff can work from wherever, and you’re not paying for lines you don’t use. That’s what CBI Technologies sets up.
We design and install VoIP systems for single offices and multi-site businesses alike — nothing over-engineered, just a setup that fits how you work now and can grow when you need it to.
- Business VoIP phone systems
- Small business SMS
- Multi-site configurations
- Remote & mobile calling
VoIP for single sites & multi-location
Modern phone systems work over your internet connection — no expensive line rental, no geographic restrictions on where your team can pick up.
VoIP
SMS
Multi-site
Mobile
Managed Services
Proactive IT Management, Fixed Monthly Fee
Most IT problems don’t appear out of nowhere. There are usually warning signs — a server running hot, updates that haven’t been applied, a backup that stopped working quietly in the background.
CBI Technologies watches for all of it so you don’t have to. If something does go wrong, we’re already on it. No surprise bills when things break.
- Proactive system monitoring
- Remote and onsite support
- Software updates & patch management
- Cybersecurity management
- IT helpdesk access
No surprises. No scrambling.
One monthly fee covers monitoring, support, security and helpdesk access. You focus on running your business, we handle the infrastructure.
Monitoring
Secuirty
Updates
Helpdesk
Backups
how it works
Simple process, every time
Whether it’s an emergency fix or a planned upgrade, here’s what working with CBI Technologies looks like.
01 — Get in touch
Call or book online
Phone, email or the contact form — we’ll get back to you fast and find the quickest way to get you sorted.
02 — Diagnose
We assess the problem
Remote triage where possible, on-site visit where needed. We tell you what’s wrong and what it’ll take to fix it — no jargon, no surprises.
03 — Fix it
We get to work
On-site at your home or office, or remotely if software allows. Most issues are resolved same-day or within 24 hours.
04 — Stay sorted
Ongoing if you want it
One-off fix or ongoing managed support — we’re happy with either. Most of our customers stick around because it’s easier to have one team who knows your setup.
Why CBI Technologies
What makes us different
We’re not a call centre. We’re a local team who knows your name, your setup and your business — and we’re invested in getting it right.
01
One team, start to finish
No handoffs to a different department. The people who set you up are the same people who pick up when you call.
02
Straight talking, no upsell
We’ll tell you what you actually need — and what you don’t. If your current equipment is fine, we’ll say so.
03
50+ years combined experience
Our technicians have seen it all — from home wifi that refuses to behave to complex multi-site business networks.
04
On-site and remote
We come to you for hardware issues. For software problems, we connect securely and sort it without a visit — often same-day.
05
24/7 helpdesk
IT problems don’t keep business hours. Our helpdesk is available around the clock, every day of the week.
06
Trusted across the South-East
We’ve been helping homes and businesses across Melbourne’s South-East for years. Our reviews speak for themselves.
Service areas
We cover Melbourne's South-East
On-site IT support at your home or office — across these areas and more. Not sure if we cover you? Just call.
Rowville
Knox
Dandenong
Casey
Pakenham
Drouin
Warragul
Berwick
Emerald
Yarra Ranges
Officer
Narre Warren
FAQ
Common questions about our services
Which services do you offer for home users?
We help home users with computer repairs, slow device diagnostics, virus and malware removal, home network setup and WiFi issues, and remote support for software problems. If you’re not sure whether we can help, just call — we’ll be straight with you.
What managed IT services do you offer for small businesses?
Our managed IT service covers proactive system monitoring, remote and onsite support, software updates and patch management, cybersecurity management and 24/7 helpdesk access — all for a fixed monthly fee. No surprise bills when something breaks.
Do you support Microsoft 365 for small businesses?
Yes. We handle the full process — licensing, setup, email migration, SharePoint, Teams configuration and ongoing support. We don’t just set it up and leave; we stay on hand so your team has someone to call when something doesn’t work the way it should.
What's involved in a VoIP phone system installation?
We assess your business needs, design the right system, supply the hardware, install and configure everything and train your staff. We handle single-site and multi-location setups. Most businesses are surprised at how straightforward it is and how much they save compared to traditional phone lines.
Can you help with business cybersecurity?
Yes. We offer vulnerability assessments, advanced threat protection, ransomware defence, VPN and remote access solutions, and employee cybersecurity training. Contact us for a free security assessment.
Do you offer same-day IT support?
In many cases, yes. We do our best to accommodate urgent requests, particularly for business customers where downtime has a real cost. Call us on (03) 9970 9107 and we’ll find the fastest available option.
Not sure which service you need?
Call us and describe the problem — we’ll point you in the right direction, no obligation.