Services

All your business’s IT needs managed from one central location

CBI Technologies looks after your IT from the first conversation to the day-to-day — hardware, software, installation and ongoing support, all handled in one place. No juggling multiple suppliers, no falling through the cracks when something goes wrong.

IT Services:

Most businesses don’t think about IT until something breaks. CBI Technologies is the team you call before that happens — and when it does anyway.

We handle day-to-day support, fully managed IT, consulting and procurement for small and medium businesses across Melbourne’s South-East. The work is straightforward: fewer outages, tighter security, systems that don’t hold your team back. If you’re planning to grow or change how you operate, we can help make sure your infrastructure keeps up.

Services include:

  • Business IT support
  • IT consulting services
  • IT procurement
  • Managed IT services

Computer Repair:

CBI Technologies repairs phones, laptops, desktops, servers and most things in between. Our technicians work on both consumer devices and business hardware, so whether it’s a cracked screen or a failed server drive, get in touch and we’ll tell you what we can do.

Services include:

  • Break – Fix
  • Upgrade components
  • Ewaste collection
  • Servicing 

Microsoft 365:

Moving to Microsoft 365 doesn’t have to be painful. CBI Technologies handles the setup, migration and configuration, and stays on hand for support once you’re up and running — no handoff to a helpdesk you’ve never spoken to.

Your team gets Outlook, Teams, SharePoint and OneDrive working across every device. We sort the technical details so you’re not spending your time troubleshooting.

Services include:

  • Email setup and migration
  • Microsoft SharePoint
  • Microsoft Teams

IT Solutions:

CBI Technologies builds and manages the infrastructure that businesses run on — cloud services, networking, WiFi, servers and VPNs. We put it together properly the first time so you’re not calling us every other week.

If your current setup is slow, patchy or just cobbled together over the years, it’s worth a conversation. We’ll look at what you have and tell you honestly what needs fixing and what doesn’t.

Services include:

  • Business internet and VPNs
  • Cloud services
  • Network attached storage solutions
  • IT server support
  • Small business IT solutions

Phone Systems:

Good phone systems don’t get noticed. Calls connect, staff can work from wherever, and you’re not paying for lines you don’t use. That’s what CBI Technologies sets up for small and medium businesses.

We design and install VoIP systems for single offices and multi-site businesses alike — nothing over-engineered, just a setup that fits how you work now and can grow when you need it to.

 

Services include:

  • Business phone systems
  • Small business SMS

Managed Services:

Most IT problems don’t appear out of nowhere. There are usually warning signs — a server running hot, updates that haven’t been applied in months, a backup that stopped working quietly in the background. CBI Technologies watches for all of it so you don’t have to.

Our managed IT service covers monitoring, remote and onsite support, security, updates and helpdesk access for a fixed monthly fee. No surprise bills when something breaks. If something does go wrong, we’re already on it.

Services include:

  • Proactive system monitoring
  • Remote and onsite support
  • Software updates and patch management
  • Cybersecurity management
  • IT helpdesk access

Onsite Support Services Pakenham

We offer on-site IT Support Services to resolve hardware, software, virus, and network issues at your home or office. Contact us to schedule an appointment.

Find out more about our services