-Emerald & South-East Melbourne

Computer Repairs
Emerald

Slow computer, cracked laptop screen, popping up virus warnings, or a PC that just won’t turn on? We come to you across Emerald and Melbourne’s South-East for fast, honest computer repairs — plus IT support, networking and cloud services when you need more.

Get in touch
Call 9970 9107

Computer repairs

PC, Mac & small business systems

Virus & Malware Removal

Scam protection & device cleanup

Network Setup

Home & business networking

Cloud & VoIP

Microsoft 365, Google Workspace

  • 24/7 helpdesk
  • Melbourne's South-East
  • Same-day response
  • 50+ yrs combined experience

COMPUTER REPAIRS & IT SUPPORT

Computer Repairs & IT Support for Emerald

From a single slow laptop to a full office network — we diagnose and fix computer problems fast, then handle the IT support behind it. Based near you, we come to you.

Computer Repairs

Slow PCs, hardware faults, cracked screens, failing drives — we diagnose and fix desktops and laptops on the spot, at your home or office. PC and Mac both covered.

Remote IT Support

Quick fixes without a visit. We connect securely to your device and sort most software issues the same day.

Network Setup & Faults

Home Wi-Fi, business networks, NBN setup and troubleshooting — including complex legacy systems.

Scam & Fraud Recovery

If you’ve been targeted by a scammer, we act fast — removing access, securing your accounts and restoring your device.

Virus & Malware Removal

If your device has been compromised, we remove the threat, clean your system and protect it from future attacks.

Data Backup & Recovery

Lost files, failing hard drives or accidental deletions — we recover what matters and set you up to avoid it next time.

how it works

IT Support in Emerald — how it works

Getting local IT help in Emerald is simple. Here’s what to expect when you call us.

01

Book an appointment

Call us on (03) 9970 9107 or send a message. We’ll find a time that suits — including after hours when needed.

02

We do the heavy lifting

A technician comes to your home or office across Melbourne’s South-East. No packing up equipment, no waiting on hold.

03

Problem solved

We fix the issue, explain what happened in plain English, and make sure you’re set up to avoid the same problem again.

Cloud & business solutions

Cloud Services & VoIP for Emerald Businesses

We help Emerald businesses find a setup that fits how they actually work — not just whatever’s easiest to sell.

Microsoft 365 & Google Workspace

Cloud Setup & Migration

Already using a server room you’ve outgrown? We assess your setup, recommend the right cloud solution and manage the migration from start to finish — with minimal disruption.

Get a free consultation →

Microsoft 365

Exchange, SharePoint, Teams setup & support

Google Workspace

Gmail, Drive, Meet — setup & ongoing support

Secure Remote Access & VPN

Seamless, secure remote work setup

VoIP Phone Systems

Cut the cost of your phone system without cutting quality. We install and manage VoIP/SIP systems for small and medium businesses — scalable, remote-work ready, and far cheaper than traditional lines.

Learn more →

Cybersecurity Solutions

Vulnerability assessments, advanced threat protection, ransomware defence and employee training. We fortify your business against constantly evolving cyberthreats.

Learn more →

Why CBI Technologies

Why Emerald homes & businesses choose us

There’s no shortage of IT companies in Melbourne. Here’s why locals in Emerald keep calling us.

01

24/7 helpdesk — no hold times

IT problems don’t stick to business hours. Our helpdesk is available around the clock so you’re never left waiting until Monday morning.

02

On-site & remote — right for the job

We schedule repairs and appointments to suit you and move quickly — most jobs are sorted in a single visit.

03

Plain English, no jargon

We tell you what you actually need. If a simple fix will do the job, we’ll say so. If you need something more, we explain why before doing anything.

04

PC, Mac & small business systems

Our technicians are experienced across all major platforms — no matter what your setup is, we’ve seen it before.

05

50+ years combined experience

Our team brings decades of hands-on IT experience — from simple home repairs to complex business network deployments.

06

Trusted across the South-East

We’ve been helping homes and businesses across Melbourne’s South-East for years. Our reviews speak for themselves.

Customer reviews

What our customers say

 
 
 
 
 
 
 
  
 
 
 Google 
 Taryn Kearney profile picture 
 
 
 Taryn Kearney 
 
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
We have been using CBI to manage all our IT department for us, prompt response and always professional.  Highly recommend.
  
 
  
 
 
 Google 
 Kent Ascaño profile picture 
 
 
 Kent Ascaño 
 
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
Had a great experience with Tyrone during onboarding. He took care of all the PC setup without a hitch, making the whole process seamless and hassle-free. Really appreciate his help getting everything sorted so quickly!
  
 
  
 
 
 Google 
 FarmForSale profile picture 
 
 
 FarmForSale 
 
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
I am NO WIZZ with the old tech - but we have Tyrone in our corner and he is. He is also patient. Reassuring and never makes me feel like the tech dinosaur I am.
  
 
  
 
 
 Google 
 Andrew Barraclough profile picture 
 
 
 Andrew Barraclough 
 
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
We have been using Tyrone for a number of years. At one point we had over 40 staff. Our IT couldn't be handled any better. Tyrone is very solution oriented and very very patient. I would highly recommend CBI every day of the week.
  
 
  
 
 
 Google 
 Kimberly profile picture 
 
 
 Kimberly 
 
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
The team at CBI Technologies were efficient and helpful. Would definitely use their IT services again.
  
 
  
 
 
 Google 
 Brad Russell profile picture 
 
 
 Brad Russell 
 
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
Tyron is so awsome, quick, professional and a good price
  
 
  
 
 
 Google 
 karen arkell profile picture 
 
 
 karen arkell 
 
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
Tyrone is very helpful, he is able to problem solve and resolve issues in a timely manner. He's a nice person,  who is an asset to any work place.

Service areas

IT Support for Home & Business — areas we cover

We provide on-site IT support across Melbourne’s South-East. Not sure if we cover your area? Call us and we’ll let you know.

Rowville

Knox

Dandenong

Casey

Pakenham

Drouin

Warragul

Berwick

Emerald

Yarra Ranges

Officer

Narre Warren

FAQ

Frequently asked questions

In many cases, yes — we prioritise urgent repairs, especially when you’re without a working computer. Call (03) 9970 9107 and we’ll find the fastest available appointment.
Every job’s different, so we diagnose the problem first and give you a free, no-obligation quote before we start — no surprise bills. Call (03) 9970 9107 to get yours.
Yes. We repair laptops, desktop PCs, Macs and small business systems — hardware faults, software issues, slow performance, and screen or keyboard repairs.
Yes — these are some of the most common repairs we handle. We diagnose the cause, whether it’s hardware failure, corrupted software or malware, and fix it on the spot wherever possible.
Yes — new parts are covered by a 1-year warranty (terms and conditions apply), and labour is guaranteed for 30 days, so you’re protected if anything isn’t right after the fix.
Absolutely. We work with households and businesses of all sizes — from a single computer at home to a full office network. Our IT Support for Home & Business is designed to cover both with the same level of care regardless of job size.
Yes. Our technicians are experienced across all major platforms including Windows PCs, Apple Macs, and small business server systems.
We cover Melbourne’s South-East including Rowville, Knox, Dandenong, Casey, Pakenham, Cranbourne, Clyde North, Berwick, Narre Warren, Warragul, Emerald and the Yarra Ranges. Call us if you’re unsure about your area.
For software issues, configuration changes and quick fixes, we connect securely to your device with your permission and sort it out remotely — no visit required. Most remote issues are resolved the same day.
Yes. We offer vulnerability assessments, advanced threat protection, ransomware defence, VPN and remote access solutions, and employee cybersecurity training. Contact us for a free security assessment.

Ready to get your tech sorted?

Call us or book online — we cover Melbourne’s South-East, on-site and remote.

03 9970 9107
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